FAQs

Ordering

Can I buy all Rapid Sport products online?

Yes, our website is fully e-commerce-friendly. You can browse, choose and pay for our products online. We use approved, dedicated courier partners to deliver our goods, or you can collect them at the shop.

How long does it take for my order to arrive?

Depending on whether we are making an item or have it in stock, usually within a week.

Can I return goods?

Yes, we have a user-friendly 14 working days return policy.

Ski wear and winter gear

Do you sell a full range of ski wear?

Yes, we are a one-stop ski shop where you can get everything you need for the snow without having to go elsewhere.

What are your best-selling ski clothing items?

Our ski pants, as well as our ski jackets and thermals are our biggest sellers.

Do you stock ski accessories?

Yes, we stock a full range of accessories, including socks, gloves, goggles, helmets, beanies, and earmuffs.

Can I buy children's ski wear at Rapid Sport?

Absolutely, we stock children's ski clothing starting from sizes for 1 to 2-year and up.

Is children's ski gear a worthwhile investment?

Yes, our kids' clothing is highly sought after and sells very quickly on online marketplaces once your child outgrows it.

What sizes do your ski clothes go up to?

We accommodate all shapes and sizes, with our garments from kiddies going right up to a 5XL.

Is your ski gear affordable?

Yes, we specialise in providing affordable, good-quality ski clothing from imported snow specific materials, made here so that South Africans can enjoy snow holidays at a reasonable price.

Cycling apparel and footwear

What kind of cycling shirts are you known for?

We are famous for our South African flag cycling shirts, which are incredibly popular with both local riders and overseas clients.

Do you sell high-visibility cycling gear?

Yes, we have Lumo coloured cycle shirts, rain jackets and Gillets, specifically designed to help road cyclists be seen.

Do you supply team cycling kits?

Yes, we are well known for providing excellent corporate and team kits at a very reasonable price.

Corporate orders and custom kit

Can you manufacture custom corporate clothing?

Yes, clients regularly contact us to produce branded corporate activewear.

How does the pricing for corporate orders work?

We provide a comprehensive quote according to the quantity you require.

Are there any hidden fees in your corporate quotes?

No, the price we quote you is the final price with absolutely no hidden costs.

Do you assist with the design of custom team kits?

Yes, we help you with the design, the printing, and the finished garment – you just need to provide your company logo and any specific colours or ideas you have. We do the rest.

Manufacturing and quality

Is Rapid Sport activewear locally made?

Yes, we manufacture locally and have our own in-house factory team, using quality, imported materials.

Who handles the cutting and sizing of the garments?

We have an experienced in-house cutter, Rezah, who ensures everything is accurately shaped.

How do you guarantee the quality of your clothing?

We employ a team of top-quality machinists and dedicated quality control specialists.

Does Rapid Sport still produce water sports gear?

Yes, we still make splash covers for paddlers.

General and Business Operations

Where is Rapid Sport located?

We are based in Observatory, Cape Town.

Can I visit a physical store to browse the products?

Yes, we have a shop with very hands-on, knowledgeable sales staff who are ready to assist you.

Can international clients buy from Rapid Sport?

Yes, when in South Africa only, unfortunately not online for overseas buyers.

How long has Rapid Sport been in business?

The business began as a hobby in Natal in the early 1990s and has grown steadily into what it is today.

Why should I choose Rapid Sport over imported brands?

We provide affordable, durable, and locally manufactured sports gear made with imported materials, crafted by a team embedded in our community.

Who manages the factory and operations?

Our factory manager is Carmen, who oversees the floor and is very hands-on with the entire team. With over 20 years of experience in this field.

Is Rapid Sport still a family-run business?

Yes, following the passing of our founder, Phillip, the business continues to be run by his wife, Gail, aided by the loyal staff, some of whom have been working for Rapid Sport for about 25 years and more.